Patient Financial Services

The only full service company for the uninsured patient

For Providers

Boost your team

Our eligibility screening, early out collections and billing services are provided on a highly competitive contingency agreement with detailed custom reporting.

For Patients

Care assistance

We find the programs you may qualify for, apply for those programs, and follow through with government and local agencies, all at no cost to you.

ASSISTING MEDICAL PROVIDERS SINCE 1989

Who is the MARS Group?

The MARS Group was established in 1989 by a group of experienced hospital administrators and directors who understood the revenue cycle and the challenges faced by hospitals on a daily basis.

Since 1989, The MARS Group has provided services that have allowed hospitals to recover lost revenue, improve patient relations, and increase cash flow.

Our eligibility screening, early out collections, claims billing, appeals, insurance verification and temporary staffing of billing, insurance and authorization specialists are all provided on a highly competitive contingency fee arrangement.


Third Party Assistance Eligibility

The MARS Group is staffed with experienced caseworkers who are able to assist with all eligibility services from initial patient screenings to application submission and insurance certification. Our eligibility supervisers continuously provide education to staff members due to constant changes in insurance program regulations.

  • We Customize Our Process for You
  • Patient Processing
  • Home Visits & Courtesy Transportation
  • Patient Advocacy
  • Account Follow-Up
  • Billing Support

Hospital staff concentrate on the insured patient population ensuring they are maximizing reimbursement and cash recoveries. MARS staff will ensure they certify any eligible patient for some assistance.

Sample Eligiblity Reports

Early Out Collections

Our Early Out Collections service provides mutual benefit between the hospital and the patient. As a medical provider, you will see increased cash and account flow in your self-pay accounts, while also allowing the hospital to focus collection efforts and resources elsewhere. Our services will increase the overall patient financial experience by allowing The MARS Group to further explain any bills and charges to the patient to alleviate any confusion and delays in payment. Any disputes with billing will be able to get resolved timely and effectively while not affecting cash.

Receivables Cleanup

The MARS Group will focus on cleaning your aged receivables while the hospital staff focuses on the current receivables. Together with your staff, we will target the receivables from both ends of the spectrum. Essentially, we will "meet in the middle", with regard to aging buckets. This will prevent the aged accounts from rolling into bad debt while also placing greater emphasis on cash flow.

Insurance Collections, Billing, and Denials

The MARS Group serves as an extension of your Business Office for small balance insurance accounts. We concentrate on liquidating these accounts by collecting, appealing, rebilling, or recommending adjustment with the necessary documentation. As a result, this allows your hospital staff to focus on large balance accounts to improve cash collections.

Billers On Demand

The MARS Group is now staffed to provide experienced billers to work alongside your Patient Accounting Department if it needs some short-term assistance. The staff we provide are proven, reliable, experienced and knowledgeable of most hospital billing systems.


Results for Providers

  • Better management of the Accounts Receivable
  • Reduced Bad Debt
  • Reduced Accounts Receivable
  • Improved Customer Relations
  • Increased Cash Flow

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Contact Us

By Phone
956-994-1770
Corporate Office
3218 W. Alberta Rd.
Edinburg, Texas 78539

LinkedIn

info@themarsgroup.com

Our Leadership Team

Joe Guzman
COO
Cecil Albrecht
CIO
David Guzman
VP of Reporting & Information Systems
Robert Guzman
VP of Client Relationships & Marketing
Aaron Pearson
Senior IT Director
Lulu Garza
Human Resources & Accounting
Gracie Zamarron
Receivables Director & Liaison
Brittani Bazan
Denials & Appeals Director
Yvonne Gutierrez
Billing & Collections Director